Incentivizing
Through Innovation
Incentivizing
Through Innovation
Increase downloads and registrations of the ValeroPay+ mobile payment app among new and existing customers.
Encourage more customers to pay in-app for fuel purchases, shifting behavior from traditional payment methods to the ValeroPay+ platform.
Enhance customer loyalty by offering exciting rewards for using the app, thereby increasing repeat usage and fill-up frequency.
Position Valero as an innovator in the fuel & convenience industry by executing a modern, app-based promotion that rivals or surpasses competitors’ digital engagement strategies.
Every time a customer purchased 8 gallons or more of fuel using the ValeroPay+ app, they became eligible to instantly “play” for prizes or entries into the sweepstakes. The app experience included interactive prompts (such as a QR code and a “Play Now!” button) that made participation seamless. Customers could scan the code at the pump or simply use the app for payment, then get an immediate chance to win, blending the payment and reward experience into one effortless process.
A vivid in-app interstitial banner welcomed users with the slogan “Paying in the app pays off.” This message wasn’t just metaphorical – it was literal.
Ease-of-use was critical. We ensured that new users could download, register, and start playing within minutes. The campaign was promoted with simple instructions: Download the app, add a payment method, buy 8+ gallons of gas, and you could win! This straightforward journey minimized barriers to entry. We also integrated on-screen guidance and customer support links for any issues during payment or entry, ensuring a smooth user experience for all participants. By making the process intuitive, we maximized participation and kept the focus on the fun of the game rather than the mechanics.
The campaign was highly effective in driving ValeroPay+ adoption, driving double digit growth in both downloads and active usage during the promotion. More importantly, customers didn’t just download the app – they used it. In-app fuel transactions climbed significantly as users embraced the convenience and the chance to win. Many participants continued to use ValeroPay+ for the built-in everyday savings, even after the contest ended, indicating a lasting behavior change. In short, Get Pumped succeeded not only in short-term engagement but also in long-term adoption of Valero’s digital payment ecosystem.
Valero’s Get Pumped campaign was on the leading edge when compared to competitor campaigns. Valero embraced big-ticket prizes and instant rewards, but uniquely tied the promotion directly to mobile payment (not just loyalty card usage or app check-ins). This nuance meant that Valero effectively married its payment technology adoption with its rewards program, whereas others were forced to focused on one or the other. The result was a promotion that not only matched competitors in excitement, but also delivered more immediate business impact by driving payment transactions through their platform. This innovative integration of payment and loyalty is now being noticed across the industry as a model for future digital promotions.
We engaged customers in a fresh, fun way – turning a routine fill-up into a chance for excitement and reward. The campaign’s innovative blend of mobile technology and gamified incentives set Valero apart from competitors, demonstrating how traditional fuel retailers can thrive in the digital age.
Innovative & Award-Winning
Sports Watch & WinEncourage fans to tune in to watch Stanley Cup Playoffs broadcasts exclusively on Sportsnet.
Provide engaging interactive incentives that keep audiences invested in the broadcasts.
Leverage the contest to introduce fans to Sportsnet’s streaming platform and encourage trials.
Reinforce Sportsnet’s position as the premier hockey broadcaster in canada and their commitment to delivering immersive hockey experiences.
SCAinteractive designed an innovative hybrid instant-win program with a tie-in to broadcast. The game was simple to play with a verys simple marketing message "Watch Sportsnet’s playoff coverage nightly and enter the code for a chance to win big”. Each nights game code granted a viewer a chance to win that nights prizes.,
By integrating game codes into live broadcasts and offering substantial prizes, the contest aimed to create a compelling reason for viewers to engage more deeply with Sportsnet’s playoff coverage.
This has been one of the best contests I've ever participated in. There were some many components, and multiple chances to win. I think that I will contact the sponsor and compliment them on such a great contest format.
The Sportsnet #ThisIsBig contest combined live sports broadcasting with interactive digital engagement on an unprecedented scale for a Canadian sports network. Entry was as simple as watching hockey and typing in a code, but the campaign layered on creativity to keep fans invested. It ran through the entirety of the high-stakes NHL playoffs, offering exciting prizes from free streaming access up to a million dollars.
#ThisIsBig was a major success for Sportsnet – it drove increased viewership and second-screen usage, generated social media buzz as contestants share their player cards and prizes, and even helped market Sportsnet’s streaming service. The program generated a measurable increase in engaged viewership and achieved Sportsnet’s objectives of enhancing the playoff experience and strengthening audience loyalty.
The #ThisIsBig contest serves as a case study in effective sports fan engagement, showing how a well-designed contest can amplify excitement around a sports event. Sportsnet’s bold approach paid off in higher engagement numbers and brand value, truly living up to the campaign’s name that “This Is Big.”
In the summer of 2021, Phillips 66 launched the "Wheel of Destiny" promotion to engage customers and encourage the use of their My Phillips 66® App. This initiative aimed to increase fuel sales and boost app adoption by offering customers a chance to win digital gas cards instantly.
The primary goals of the promotion were: Increase Fuel Sales: Encourage customers to choose Phillips 66 for their fuel needs by offering immediate rewards. Boost App Adoption: Drive downloads and usage of the My Phillips 66® App, promoting features like Mobile Pay for a seamless payment experience. Enhance Customer Engagement: Provide an interactive and rewarding experience to strengthen customer loyalty.The Wheel of Destiny promotion exemplifies how integrating digital tools with customer incentives can drive engagement and sales. By leveraging the My Phillips 66® App, Phillips 66 not only provided added value to its customers but also positioned itself as an innovative leader in the fuel retail industry.
While specific metrics regarding fuel sales and app downloads were not publicly disclosed, the promotion's structure suggests potential positive outcomes: Increased App Engagement: By tying the promotion to app usage, Phillips 66 likely saw a rise in downloads and active users, fostering a tech-savvy customer base. Enhanced Customer Loyalty: The chance to win valuable gas cards may have incentivized repeat purchases and strengthened brand loyalty among participants..
Tank5 was a win for everyone. Our strategy allowed us to give out more prizes to more winners, at a lower cost to Phillips 66. Tank5 ran for more than 5 years, increasing gas sales in every market that participated, and proving customer engagement with redemption rates exceeding expectations by nearly 300%.
In 2016, Tank5 won the PAY FORWARD Award for Best Incentive/Promotions Program.
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Wheel of destiny program launcehd for P66, Conoco & 76 brands in-app. Very Sucessfull!
Check it out. This was launched.